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Thank you for visiting my Blog! I created this blog to help people. My intentions are to share solutions I've found to problems in hopes it would save others time, and from headaches :0). I'm also going to share other interesting things I find in my home life, and work life. I hope you find what I've shared to be interesting. Enjoy your visit!


Sunday, May 27, 2012

Drobo Pro Issues: Not Detected/Not Mounted with Firewire 800

Story
When I first got my Drobo Pro the only Firewire connection I had on my computer to connect it to was a Firewire 400 interface. The Drobo works fine on this interface, but this interface transfers slower than using USB 2.0, so what's the point.  I decided to invest some money in a good Firewire 800 PCIe card.

Problem
When I connect my Drobo to the Firewire 800 ports my PCIe card, Windows 7 makes 2 sounds, the connection sound, you know, the sound it makes whenever you connect new devices.  The problem comes shortly after when Windows makes the disconnection sound.  So, after that, it makes sense that the device is not mounted, and that nothing happens.  What doesn't make sense is why it is disconnecting after connecting.

Debugging
1. I've tested the Firewire 800 ports with a different external hard drive that I have that runs on Firewire 800, and it works great.  The drive gets mounted immediately after connecting it, and copying speeds are amazing for large files; not so amazing for lots of small files, but that's normal.
 
Debugging Status
So, that's where I am with this problem.  I've done a number of searches on Google with no success. I keep getting unrelated results on Google and in the Drobo knowledge base.

Suspicions
I haven't put much more time into figuring this one out, but I suspect it must have something to do with my Firewire 800 card not working so well with my computer, or maybe not working so well with Drobo, since Drobo does work with my Firewire 400 connection interface.  hmmm... I'll provide an update once I have more time to investigate.

The reason why I want to get Firewire 800 working is so that my network doesn't get bogged down when I do large file transfers.  I've had times when I was copying a large number of files to my Drobo, and my internet nearly stopped responding, or started to time out.  So, even though Firewire 800 might not be as fast as Gigabit Lan, it would allow the Drobo to operate on an isolated channel, so to speak. It won't be interfering with other things, and other things won't interfere with it, which is what I want.

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