Welcome to My Blog!
Thank you for visiting my Blog! I created this blog to help people. My intentions are to share solutions I've found to problems in hopes it would save others time, and from headaches :0). I'm also going to share other interesting things I find in my home life, and work life. I hope you find what I've shared to be interesting. Enjoy your visit!
Saturday, January 28, 2017
Car Won't Start hearing clicking sounds only
Story
My wife's car wouldn't start the other day. I suspected it was the car battery, since something similar happened to my car after not driving it for a while. All my car did with it's low battery was click, and thanks to the push-button start, I couldn't turn it off after, so the clicking continued until the battery was completely dead. My car started working with the help of road-side assistance, they brought a battery booster, and right away once they plugged it in, everything lit up on the dashboard, and when I attempted to start the car, it started.
So, the other day I was surfing Canadian Tire's website, and found a sale on the 'Eliminator' 1400 Amp car starter for around $150. Here's the link if you are interested, though regular price is about $200:
http://www.canadiantire.ca/en/pdp/motomaster-eliminator-1400a-booster-pack-0111913p.html#srp
I ordered it online, and charged it for 40 hours like it said to do. Today, I hooked it up to the battery, and engine block screw (Honda Civic) like it said in the manual, and right away, I tried to turn on the engine.
SIDE NOTE: Make sure to check your manual to see where to connect the black connector from the battery booster. From the videos online it says to connect it to any unpainted part of the chassis, but every part appeared to be painted, so I didn't know where to connect it until I checked the manual.
All I heard was clicking. I turned off the 'Battery booster', and waited a few minutes before trying again like it said in the manual. Yet when I turned the battery booster on, and tried again, it still didn't work. The 2nd time, I held the key on so long that smoke started coming up from the engine. I thought I had fried the starter. Oh no, I thought.
I came into the house, went to my computer, and did some research to see what I could find, and most people said it was either their battery, or car starter that had to be replaced. I also watched the demo video on Canadian Tire's website on how to use the battery booster (see the product page, link above). I saw that I did everything as they said to do it. I pondered a while, and remembered reading about how the cigarette lighter battery boosters work, and that is that you hook them up in order to charge the battery for 15-30 minutes, unhook them, and then you try to turn on the car.
So, I went to get the battery booster again, reopened the garage door, and hooked it up. i.e. Red to red battery terminal, and black to engine block screw. I left it connected for maybe 20 minutes. I kept checking up on it to make sure there wasn't any smoke, or anything burning. I was crossing my fingers that the smoke I saw earlier was not because I permanently damaged the car starter.
The moment of truth, after 20 minutes I went out to the car, and turned the key, and it started!! Whoohoo! I was so happy! I quickly unhooked the battery booster, shut the hood, and drove the car out of the garage. I kept it running for around 20-25 minutes, even drove it around on the road a bit. It worked just fine, but strangely, some warning lights turned on due to the battery being dead before, ABS, Brake light, and power steering light. I steered the car with ease, and was able to break hard without any problems, so I think these lights may have just came on, and stayed on due to the dead battery problem.
Solution
WARNING: Don't hold the key in the "ON" position for too long as it may cause the starter to burn out, or start smoking. If it is clicking, then turn the key to the off position immediately.
1. If your car doesn't start after hooking up the booster battery, and turning the key, try hooking up the battery booster (turn on the battery booster once you've confirmed that the connections are correct), wait 20-25 minutes to let the battery booster charge up your dead battery, and then try turn the car "ON".
NOTE: if your battery booster has an "ON" switch, make sure that after you have the cables correctly connected to the car, that you turn the switch to the "ON" position to allow it to start charging your battery.
I hope this helps anyone out there that has encountered this problem
Today is Vietnamese New Years, so Happy New Years to all my readers!
Friday, September 25, 2015
Great Refurbished Wireless Router!
Hi,
I just wanted to share with everyone/anyone that reads my blog about a router I bought recently to help extend my wireless network at home. I just wanted something cheap to broadcast the network SSID to cover the gaps.
I saw this router on Bestbuy.com:
D-Link Wireless AC Router (DIR-810L/RE) - Refurbished - Online Only $24.99 + tax
http://www.bestbuy.ca/en-ca/product/d-link-d-link-wireless-ac-router-dir-810l-re-refurbished-dir-810l-re/10374136.aspx?path=664dc14a52c27444024ed9431f58bb89en02
And when I received it, I set it up, and when I tested it's broadcast area... Wow! It has a really, really, strong signal! I walked around with my tablet using an app that measures signal strength, and it showed either full signal strength, or 1 bar down throughout my entire house!! It's amazing, and for so cheap!! I can turn off my other 2 routers (old, bought them years ago, one was a gift)
So, if you are looking to buy a router, I would totally recommend this router. You can buy a new one from BestBuy.com as well, but I think the refurbished one works just fine. I didn't have to pay shipping either, just $24.99 + tax.
If you don't like refurbished, you can buy it new using this link:
D-Link Wireless AC Router (DIR-810L/RE) New $59.95
http://www.bestbuy.ca/en-ca/product/d-link-d-link-dual-band-wireless-ac750-router-dir-810l-dir-810l/10257102.aspx?path=52167797ffe0d43cae39ae405300b88fen02
Tip1: When setting it up, if you don't want to use the setup wizard, just click 'Cancel', and it will let you log into the configuration UI and manually configure it.Tip2: Required Action: Make sure you setup an Admin login password, because the router comes pre-configured with no password, which is a dangerous situation if you allow remote/wireless configuration. I believe the remote configuration is off by default, thank goodness!
Hope you have as great an experience that I did!
Dieu
* Share your experience if you have time by leaving a comment
Thursday, January 1, 2015
Recent Laptop Comparison - Great Value - The Low-End and the High-End
Story
I was helping my wife pick and choose a laptop to buy really cheap and affordable, but a machine that would not go out of use too quickly.
Uses it must handle:
* browsing
* Skyping
* email
* YouTube
I compared laptops from 3 websites where she lives, but the one below had a better selection, and comparable prices to the other 2 websites, so I'm just going to include the one website:
https://www.thegioididong.com/laptop/?trang=1
If you visit the website, you will see they sell many brands, including:
* Acer
* Asus
* Lenovo
* Dell
* HP
* Mac
What I was looking for
I was looking through all the offerings within the last few days, and comparing the power that each machine offers which includes comparing the following:
* Note: The most important factor to me is the processor, without the right processor nothing else matters!
Factors Considered:
1. Most importantly, the processor
* right now software seems to run okay on 2 core processors, which means the future is more than 2 cores. I like to buy with the future in mind, because I don't like to buy something and have to replace it so soon after. This meant that I only wanted to look for and find 4 core processor laptops.
2. The Memory
* right now, 8 GB is best to have, 4 GB is minimum, so anything 4 GB or higher
3. Graphics Card
* if you don't do gaming, which my wife doesn't, an integrated graphics card will do just fine, but if you do some gaming, you should look for one that has a graphics card that is not integrated as it will perform better, especially if it doesn't have to share memory with the rest of the laptop
4. Hard Disk Drive (HDD) - not very important
* 500 GB will do for most people, so anything more than that is bonus
I think, if you buy a laptop based on brand, you are cheating yourself out of finding a good deal. What you should be comparing first are the above, taking into account your budget.
* Most people say to take into account how you are going to use it, but I think it's best to buy the best machine that your budget can buy you, that way you won't have to replace it so soon after buying it, depending on your budget.
Budget
The budget really was the cheapest machine that would be able to handle the tasks she performs.
In this case, I compared all machines to find a 4 core processor, I wasn't sure I would find one, so I kept a tab on the 2 core processors as well, keeping track of the most powerful one within a small budget. Small budget means a few hundred dollars. I was thinking $400 - $500 CAD.
Findings
To my surprise, I found a machine that fit my wife's use, and was affordable, and had 4 cores.
Acer Aspire ES1 411, 14" Laptop
* Processor: Intel Pentium N3540 2.16 GHz (Turbo 2.66 GHz)
* RAM Memory: 4GB
* HDD: 500 GB
* Graphics Card: Integrated
* Link: https://www.thegioididong.com/laptop/acer-aspire-es1-411-004
* Cost:$7,290,000 VND (approx $396 CAD)
Drawback:
I guess a draw back would be that it doesn't have a disc drive.
Intel's Website for Processor Details:
http://ark.intel.com/products/82105/Intel-Pentium-Processor-N3540-2M-Cache-up-to-2_66-GHz
Side Note about the Processor:
I'm not sure what kind of processor this is other than it is an Intel Pentium processor. Usually on Intel's website they would say Celeron if it was a Celeron processor. I know the website where it is listed is calling it a Celeron, but I'm not sure that is right or not. I thought it might be an Atom processor, because I came across a posting that talked about the Atom Processor, saying something positive about this release of the processor.
* I usually don't buy Celeron because it is slow, no sure if this one is Celeron or not, though if it is, it's okay, as I was just so happy with it being a 4 core processor that it made it okay
Other Reviews:
I checked out some reviews online, and most people said it was a great value for the price. Of course at this price range, you won't be impressed with the material, or design, that's a given. If you are like me though, that stuff doesn't matter, it's what's inside that counts, and this cheap affordable laptop had what counts, and what I was looking for.
I also looked at 2 websites for bench marks comparing it to other processors, but the charts didn't show any of the i3 and i5 processors I was comparing, and so they didn't affect my decision much. I just know that having more cores is better for multitasking. I'm not so sure I go for the hyper-threading technology. I thinking having 4 physical cores is better than having 2 cores processing 4 threads (2 threads per core).
Anyways, I sent my wife the findings, and she was okay with going to buy that laptop. Though, the next day, I found out that she didn't buy it, saying that it was ugly, and she wasn't impressed with the quality of material, and webcam resolution. I told her that she shouldn't be concerned about those things when buying a laptop/computer, and so after some discussion, she agreed that would be the best laptop to buy. Though, in closing, she added that she wanted to spend a bit more money to get a laptop that would last a while.
Reviewing Higher-End Laptops
Due to my wife's last remark, I decided to have another look at the laptops to see what other 4 core processors the website offered. I looked through all the i3 and i5 processor laptops, and none of them offered the 4 core processor I was looking for. I even looked up the i7-4510U processor, and it turned out to be a 2 core processor. There's no way I was going to even think of spending that amount of money on a laptop that had only 2 cores.
On that website, you will see the i7 4510U laptop offerings range from 17,590,000 VND to 19,990,000 VND (approx $954 CAD to $1084.90 CAD)
So, I looked at the even more expensive laptops, and found
Lenovo Y5070, 15.6" Laptop
Processor: i7-4710HQ 2.5 GHz (Turbo up to 3.5 GHz)
RAM Memory: 8GB
Graphics Card: NVIDIA® GeForce® GTX 860M, 4 GB
HDD: 1 TB
Link: https://www.thegioididong.com/laptop/lenovo-y5070
Cost: $24,990,000 VND, which is approx $1356.26 CAD
Wow! I thought. This is such a powerful machine, and it doesn't even cost that much. Okay, so it is a lot of money, but for the power you get, it's really good value! It has great design, is pleasing to the eyes, and has more power than a normal user would ever need. Perfect!
So, the next day, I spoke with my wife, and told her to consider buying the Lenovo Y5070. I spoke to her later that night, and she told me that she went to see the Lenovo, and wanted to buy the Lenovo Y5070, but it was out of her price range, and they didn't offer a payment plan, so she couldn't buy it. So instead she bought the Acer Aspire that I recommended first.
I did some additional checking to see how much they sell Online to the Canadian market, and the prices are comparable, about the same. On Lenovo's home website, they offer many different configurations for the same model laptop, Y5070. Some have more RAM memory, more or less graphics card memory, more or less had drive space, some come with an internal disc drive.
I think laptops really have come down in price since the last time I bought one which was actually a very long time ago in 2003 but I remember paying $1500 + tax (for my Pentium III 3.2 GHz with hyper threading), or Lenovo has really good prices! For this laptop that has 4 processor cores, 8 threads, you pay only $1029 + shipping + tax. See partial details below. That's the price on the Canadian website. If you are looking for a laptop, I'd say buy this one!
NOTE:
* If you are more of a gamer, buy the one that has 4 GB of graphics card memory, and possibly more RAM memory, it cost a bit more, but it seems there is a lot of value for a great price. Plus, it should last many years to come as many new software, and operating releases work just fine with 2 processor cores at the moment.
* If you don't need a CD/DVD drive, it can be even cheaper! :0)
This is a direct link to the Canadian website for the laptop. This laptop has 2 GB less memory than the one offered on the Vietnam site which is a part of the reason why it's cheaper. For me, 2 GB of graphics memory is good enough, and should be good enough for normal users up to even light gamers:
Lenovo Y50-70 $1029
* Processor: i7-4710HQ (2.5 GHz, Turbo up to 3.5 GHz)
* Ram Memory: 8 GB
* Graphics Card: NVIDIA GeForce GTX 860M 2GB
* HDD: Hybrid 1TB 5400 RPM+8GB SSHD
* Link: http://shop.lenovo.com/ca/en/laptops/lenovo/y-series/y50/?sb=:000001CA:00005F5B:
Anyways, hope the information I've provided helps you in one way or another. Happy hunting!
I was helping my wife pick and choose a laptop to buy really cheap and affordable, but a machine that would not go out of use too quickly.
Uses it must handle:
* browsing
* Skyping
* YouTube
I compared laptops from 3 websites where she lives, but the one below had a better selection, and comparable prices to the other 2 websites, so I'm just going to include the one website:
https://www.thegioididong.com/laptop/?trang=1
If you visit the website, you will see they sell many brands, including:
* Acer
* Asus
* Lenovo
* Dell
* HP
* Mac
What I was looking for
I was looking through all the offerings within the last few days, and comparing the power that each machine offers which includes comparing the following:
* Note: The most important factor to me is the processor, without the right processor nothing else matters!
Factors Considered:
1. Most importantly, the processor
* right now software seems to run okay on 2 core processors, which means the future is more than 2 cores. I like to buy with the future in mind, because I don't like to buy something and have to replace it so soon after. This meant that I only wanted to look for and find 4 core processor laptops.
2. The Memory
* right now, 8 GB is best to have, 4 GB is minimum, so anything 4 GB or higher
3. Graphics Card
* if you don't do gaming, which my wife doesn't, an integrated graphics card will do just fine, but if you do some gaming, you should look for one that has a graphics card that is not integrated as it will perform better, especially if it doesn't have to share memory with the rest of the laptop
4. Hard Disk Drive (HDD) - not very important
* 500 GB will do for most people, so anything more than that is bonus
I think, if you buy a laptop based on brand, you are cheating yourself out of finding a good deal. What you should be comparing first are the above, taking into account your budget.
* Most people say to take into account how you are going to use it, but I think it's best to buy the best machine that your budget can buy you, that way you won't have to replace it so soon after buying it, depending on your budget.
Budget
The budget really was the cheapest machine that would be able to handle the tasks she performs.
In this case, I compared all machines to find a 4 core processor, I wasn't sure I would find one, so I kept a tab on the 2 core processors as well, keeping track of the most powerful one within a small budget. Small budget means a few hundred dollars. I was thinking $400 - $500 CAD.
Findings
To my surprise, I found a machine that fit my wife's use, and was affordable, and had 4 cores.
Acer Aspire ES1 411, 14" Laptop
* Processor: Intel Pentium N3540 2.16 GHz (Turbo 2.66 GHz)
* RAM Memory: 4GB
* HDD: 500 GB
* Graphics Card: Integrated
* Link: https://www.thegioididong.com/laptop/acer-aspire-es1-411-004
* Cost:$7,290,000 VND (approx $396 CAD)
Drawback:
I guess a draw back would be that it doesn't have a disc drive.
Intel's Website for Processor Details:
http://ark.intel.com/products/82105/Intel-Pentium-Processor-N3540-2M-Cache-up-to-2_66-GHz
Side Note about the Processor:
I'm not sure what kind of processor this is other than it is an Intel Pentium processor. Usually on Intel's website they would say Celeron if it was a Celeron processor. I know the website where it is listed is calling it a Celeron, but I'm not sure that is right or not. I thought it might be an Atom processor, because I came across a posting that talked about the Atom Processor, saying something positive about this release of the processor.
* I usually don't buy Celeron because it is slow, no sure if this one is Celeron or not, though if it is, it's okay, as I was just so happy with it being a 4 core processor that it made it okay
Other Reviews:
I checked out some reviews online, and most people said it was a great value for the price. Of course at this price range, you won't be impressed with the material, or design, that's a given. If you are like me though, that stuff doesn't matter, it's what's inside that counts, and this cheap affordable laptop had what counts, and what I was looking for.
I also looked at 2 websites for bench marks comparing it to other processors, but the charts didn't show any of the i3 and i5 processors I was comparing, and so they didn't affect my decision much. I just know that having more cores is better for multitasking. I'm not so sure I go for the hyper-threading technology. I thinking having 4 physical cores is better than having 2 cores processing 4 threads (2 threads per core).
Anyways, I sent my wife the findings, and she was okay with going to buy that laptop. Though, the next day, I found out that she didn't buy it, saying that it was ugly, and she wasn't impressed with the quality of material, and webcam resolution. I told her that she shouldn't be concerned about those things when buying a laptop/computer, and so after some discussion, she agreed that would be the best laptop to buy. Though, in closing, she added that she wanted to spend a bit more money to get a laptop that would last a while.
Reviewing Higher-End Laptops
Due to my wife's last remark, I decided to have another look at the laptops to see what other 4 core processors the website offered. I looked through all the i3 and i5 processor laptops, and none of them offered the 4 core processor I was looking for. I even looked up the i7-4510U processor, and it turned out to be a 2 core processor. There's no way I was going to even think of spending that amount of money on a laptop that had only 2 cores.
On that website, you will see the i7 4510U laptop offerings range from 17,590,000 VND to 19,990,000 VND (approx $954 CAD to $1084.90 CAD)
So, I looked at the even more expensive laptops, and found
Lenovo Y5070, 15.6" Laptop
Processor: i7-4710HQ 2.5 GHz (Turbo up to 3.5 GHz)
RAM Memory: 8GB
Graphics Card: NVIDIA® GeForce® GTX 860M, 4 GB
HDD: 1 TB
Link: https://www.thegioididong.com/laptop/lenovo-y5070
Cost: $24,990,000 VND, which is approx $1356.26 CAD
Wow! I thought. This is such a powerful machine, and it doesn't even cost that much. Okay, so it is a lot of money, but for the power you get, it's really good value! It has great design, is pleasing to the eyes, and has more power than a normal user would ever need. Perfect!
So, the next day, I spoke with my wife, and told her to consider buying the Lenovo Y5070. I spoke to her later that night, and she told me that she went to see the Lenovo, and wanted to buy the Lenovo Y5070, but it was out of her price range, and they didn't offer a payment plan, so she couldn't buy it. So instead she bought the Acer Aspire that I recommended first.
I did some additional checking to see how much they sell Online to the Canadian market, and the prices are comparable, about the same. On Lenovo's home website, they offer many different configurations for the same model laptop, Y5070. Some have more RAM memory, more or less graphics card memory, more or less had drive space, some come with an internal disc drive.
I think laptops really have come down in price since the last time I bought one which was actually a very long time ago in 2003 but I remember paying $1500 + tax (for my Pentium III 3.2 GHz with hyper threading), or Lenovo has really good prices! For this laptop that has 4 processor cores, 8 threads, you pay only $1029 + shipping + tax. See partial details below. That's the price on the Canadian website. If you are looking for a laptop, I'd say buy this one!
NOTE:
* If you are more of a gamer, buy the one that has 4 GB of graphics card memory, and possibly more RAM memory, it cost a bit more, but it seems there is a lot of value for a great price. Plus, it should last many years to come as many new software, and operating releases work just fine with 2 processor cores at the moment.
* If you don't need a CD/DVD drive, it can be even cheaper! :0)
This is a direct link to the Canadian website for the laptop. This laptop has 2 GB less memory than the one offered on the Vietnam site which is a part of the reason why it's cheaper. For me, 2 GB of graphics memory is good enough, and should be good enough for normal users up to even light gamers:
Lenovo Y50-70 $1029
* Processor: i7-4710HQ (2.5 GHz, Turbo up to 3.5 GHz)
* Ram Memory: 8 GB
* Graphics Card: NVIDIA GeForce GTX 860M 2GB
* HDD: Hybrid 1TB 5400 RPM+8GB SSHD
* Link: http://shop.lenovo.com/ca/en/laptops/lenovo/y-series/y50/?sb=:000001CA:00005F5B:
Anyways, hope the information I've provided helps you in one way or another. Happy hunting!
Monday, February 17, 2014
AppleSyncNotifier.exe - Entry Point Not Found
Story
Have you ever run into this issue before? I have, twice now! It seems to happen every time I install, or reinstall 'apple itunes'.
Here's the error message box I get after I've installed/reinstalled 'apple itunes' software.
Message Window Title: AppleSyncNotifier.exe - Entry Point Not Found
Description: The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll
Screen Capture
What a horrible message this is. It doesn't even tell us what folder it is look for the file in.
Debugging
1. I did a google search for the exact message, and the first result wasn't helpful at all
2. I tried to remember what I did last time to fix this, and I actually remembered. It was a long time ago, so I can't remember the source, so I'll just include the solution.
Solution
1. To fix this issue, you have to copy SQLite3.dll from one apple program folder to another. SQLite3.dll should be on your computer, just not in the folder that the Apple Sync Notifier is looking.
Copy file:
SQLite3.dll
from
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
* this is where I found the SQLite3.dll file.
* If you can't find it in this folder, do a search in the following path to find the file:
- C:\Program Files (x86)\Common Files\Apple\
to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\
* this is where I found the "AppleSyncNotifier.exe" file
* again, if you don't see the .exe file in this folder, search for it in the folder
- C:\Program Files (x86)\Common Files\Apple\
and then copy the SQLite3.dll file to this folder
2. Reboot your computer, and the error message should be gone
Conclusion/Comments
Apple really needs to fix that installer of theirs, but until they do, this should fix your issue.
(Again, I like to hear from you if this posting helped you out or not, so leave a message.)
Sunday, December 29, 2013
Drobo Pro - Can't Access Files After it is detected by Windows 7 and not detected by Drobo Dashboard - What a Nightmare!!
Story - What a Nightmare!!
I initiated a large folder copy, and move operation to backup a folder on my C:\ drive to my Z:\ drive (Drobo Pro backup). Windows popped open the normal copy window with the normal calculation... message. I waited, and waited, and waited, about 10-20 minutes, and the window had still not finished calculating, and still didn't start copying/moving the files. I decided to wait another 30min-1 hr (forgot exactly how long), when I came back, windows still didn't start moving the files! Okay, now I'm getting really impatient!! I decide to cancel the move operation, and windows opened it's cancel window, but nothing happened... waited again, and still nothing happened, already having lost my patience, I decided to force Windows Explorer to shutdown. It stopped responding, and wouldn't shutdown. I tried to end the task via 'Task Manager', and it still wouldn't shutdown. The only thing I saw happen was that the windows task bar disspeared, and everything was frozen on my computer.
Next, I decided to shutdown my computer via the windows key on my keyboard since I lost access to the windows taskbar. No response.
Last resort, I held down the computer power button until my computer powered off. I turned it back on after waiting 30 seconds. I can't remember if Drobo turned off or not at this point. Anyways, the computer booted back up, but now the Drobo volumes could not be accessed even with 'Drobo Dashboard' displaying the drive, and 2 volumes.
I took off the cover plate on my 'Drobo Pro', and the 2 lights were solid green. I waited for the 'Activity' light to turn off, but it never did, and I wasn't copying anything to the drive after the reboot, and there were no other flashing LED lights for each drive, so now that I can't access the drive, and I've determined it's not busy, I use the power button on the back of the device to power it off.
Next, I power it back on after it had powered off. It came back on, but strangely the number of blue lights had reduced from 4 LEDs to 3 LEDs. This scared me a bit, thinking it could only mean that there was data loss! This started a slow panic. I still wasn't sure if the data was lost or not, so I tried to keep my cool.
Next, windows detected my drive, but strangely 'Drobo Dashboard' did not. Uh, oh, now what? I clicked on the Y:\ volume, and it displayed the content. Then I clicked on the other volume Z:\ and explorer stopped responding. I wasn't able to access my files, uh oh!!
* Now I'm really considering that I've lost all my files, I start to panic!!
Google
I head onto Google to do a search to see if anyone has ever had this problem. I don't come across any postings that list a crash after a failed copy command, with the drives no longer responding, and Drobo Dashboard no longer detecting 'Drobo Pro'.
* I did multiple searches, and even followed the directions on the following 3 drobo forum pages, but it didn't work:
http://support.drobo.com/app/answers/detail/a_id/621
http://support.drobo.com/app/answers/detail/a_id/445/session/L2F2LzEvdGltZS8xMzg4MzcxOTMwL3NpZC9Za0NUdzRKbA%3D%3D
http://support.drobo.com/app/answers/detail/a_id/161
I didn't call tech support, as I no longer have the free support. I think my unit is 3-4 years old, so it's long expired. Though, I was highly considering the call.
I felt like I was having a nightmare, and started thinking of all the data that would be lost if I couldn't get the Drobo to come back; Photos, files, videos, going back to who knows when that I've never burned up on disc. Oh boy, I was really regretting not doing that now! My thought now was, if I get this to start working again, I'm going to buy everything onto DVDs!
I spent the next hour or so, rebooting my computer after it froze from trying to access Drobo, and rebooting Drobo each time as well. I must have tried this 3 times before deciding it wasn't a problem that could be fixed with a fresh 'shutdown/reboot' of both my computer, and the 'Drobo Pro Unit'.
* now what??
Solution
* Perform at your own risk, I will not be responsible for anything that goes wrong!! I only know that the following is what I tried, and what worked for me. Be very careful when removing your Hard Disk Drives that Drobo is off, otherwise it will think the drive failed, and attempt to rebuild, or even fail and you may lose all your data
1. Running on desperation, I decided to do something I wouldn't dare do, but that I read about a long time ago about how you can move your drives from one drobo unit to another. And from something I had just read from one of the forum pages about what a normal Drobo boot looks like, I decided do the following because I want to see if my Drobo Unit is still good or not. I also know that removing all my drives with Drobo turned off is okay, as long as they are all reinserted with the power off, before the power is switched back on (as if moving from one unit to another):
i) I shutdown my drobo unit with no activity lights on, using the switch at the back of drobo
ii) After it turned off fully, I popped out every drive that I had in the unit, far enough so that none of them would be detected in the unit
iii) I rebooted my computer - for safety measures (probably not needed, but I did it anyways)
iv) After my computer booted up fully, I turned on 'Drobo', and without any drives installed, it booted very quickly, and lit up one drive LED in red (I didn't take note of what the other LED colours were)
* you may want to remove the power cord for safe measures, to make sure Drobo is fully off
* this seemed normal, so I concluded that there was nothing wrong with my unit
v) Next, I used the power button on Drobo to power it back off
vi) With the 'Drobo Unit' fully off, I reinsert all drives into the Drobo Unit, making sure they all drives are fully inserted
* you may want to remove the power cord for safe measures, to make sure Drobo is fully off
vii) Next, I power on the 'Drobo Unit', and wait it boot
viii) It powers on successfully, but I notice that there are still only 3 LED blue lights instead of 4, but in Windows 7, I'm able to access the files on each of the 2 volumes in my Drobo ... relief at last!!
* knowing this, I suspect the 4th blue LED light is off because the Dual Redundancy checkbox must have been unchecked by the issue at some point
* I check the Drobo Dashboard menu, Drobo Settings > General, and what do you know, the 'Dual Redundancy' was unchecked, so I rechecked it, and clicked 'OK' to save my change
* the lights blue lights changed from 3 to 4
ix) The array appears to need to rebuild itself, estimating 4 hours
Closing Comments
So relieved!! I can't even believe that the random (thought) removal of the drives, and reinserting them was what fixed the issue, but Boy! am I happy it did!! I felt like my heart was going to stop for a moment there when I thought all my data was lost!
* so glad I didn't have to call tech support too as I've read many bad reviews on the support provided
To Do List
1. Burn all files in my Drobo Pro to disc - JUST IN CASE!! :0)
(Please leave your questions, and comments, I'd like to hear if this helped anyone else.)
I initiated a large folder copy, and move operation to backup a folder on my C:\ drive to my Z:\ drive (Drobo Pro backup). Windows popped open the normal copy window with the normal calculation... message. I waited, and waited, and waited, about 10-20 minutes, and the window had still not finished calculating, and still didn't start copying/moving the files. I decided to wait another 30min-1 hr (forgot exactly how long), when I came back, windows still didn't start moving the files! Okay, now I'm getting really impatient!! I decide to cancel the move operation, and windows opened it's cancel window, but nothing happened... waited again, and still nothing happened, already having lost my patience, I decided to force Windows Explorer to shutdown. It stopped responding, and wouldn't shutdown. I tried to end the task via 'Task Manager', and it still wouldn't shutdown. The only thing I saw happen was that the windows task bar disspeared, and everything was frozen on my computer.
Next, I decided to shutdown my computer via the windows key on my keyboard since I lost access to the windows taskbar. No response.
Last resort, I held down the computer power button until my computer powered off. I turned it back on after waiting 30 seconds. I can't remember if Drobo turned off or not at this point. Anyways, the computer booted back up, but now the Drobo volumes could not be accessed even with 'Drobo Dashboard' displaying the drive, and 2 volumes.
I took off the cover plate on my 'Drobo Pro', and the 2 lights were solid green. I waited for the 'Activity' light to turn off, but it never did, and I wasn't copying anything to the drive after the reboot, and there were no other flashing LED lights for each drive, so now that I can't access the drive, and I've determined it's not busy, I use the power button on the back of the device to power it off.
Next, I power it back on after it had powered off. It came back on, but strangely the number of blue lights had reduced from 4 LEDs to 3 LEDs. This scared me a bit, thinking it could only mean that there was data loss! This started a slow panic. I still wasn't sure if the data was lost or not, so I tried to keep my cool.
Next, windows detected my drive, but strangely 'Drobo Dashboard' did not. Uh, oh, now what? I clicked on the Y:\ volume, and it displayed the content. Then I clicked on the other volume Z:\ and explorer stopped responding. I wasn't able to access my files, uh oh!!
* Now I'm really considering that I've lost all my files, I start to panic!!
I head onto Google to do a search to see if anyone has ever had this problem. I don't come across any postings that list a crash after a failed copy command, with the drives no longer responding, and Drobo Dashboard no longer detecting 'Drobo Pro'.
* I did multiple searches, and even followed the directions on the following 3 drobo forum pages, but it didn't work:
http://support.drobo.com/app/answers/detail/a_id/621
http://support.drobo.com/app/answers/detail/a_id/445/session/L2F2LzEvdGltZS8xMzg4MzcxOTMwL3NpZC9Za0NUdzRKbA%3D%3D
http://support.drobo.com/app/answers/detail/a_id/161
I didn't call tech support, as I no longer have the free support. I think my unit is 3-4 years old, so it's long expired. Though, I was highly considering the call.
I felt like I was having a nightmare, and started thinking of all the data that would be lost if I couldn't get the Drobo to come back; Photos, files, videos, going back to who knows when that I've never burned up on disc. Oh boy, I was really regretting not doing that now! My thought now was, if I get this to start working again, I'm going to buy everything onto DVDs!
I spent the next hour or so, rebooting my computer after it froze from trying to access Drobo, and rebooting Drobo each time as well. I must have tried this 3 times before deciding it wasn't a problem that could be fixed with a fresh 'shutdown/reboot' of both my computer, and the 'Drobo Pro Unit'.
* now what??
Solution
* Perform at your own risk, I will not be responsible for anything that goes wrong!! I only know that the following is what I tried, and what worked for me. Be very careful when removing your Hard Disk Drives that Drobo is off, otherwise it will think the drive failed, and attempt to rebuild, or even fail and you may lose all your data
1. Running on desperation, I decided to do something I wouldn't dare do, but that I read about a long time ago about how you can move your drives from one drobo unit to another. And from something I had just read from one of the forum pages about what a normal Drobo boot looks like, I decided do the following because I want to see if my Drobo Unit is still good or not. I also know that removing all my drives with Drobo turned off is okay, as long as they are all reinserted with the power off, before the power is switched back on (as if moving from one unit to another):
i) I shutdown my drobo unit with no activity lights on, using the switch at the back of drobo
ii) After it turned off fully, I popped out every drive that I had in the unit, far enough so that none of them would be detected in the unit
iii) I rebooted my computer - for safety measures (probably not needed, but I did it anyways)
iv) After my computer booted up fully, I turned on 'Drobo', and without any drives installed, it booted very quickly, and lit up one drive LED in red (I didn't take note of what the other LED colours were)
* you may want to remove the power cord for safe measures, to make sure Drobo is fully off
* this seemed normal, so I concluded that there was nothing wrong with my unit
v) Next, I used the power button on Drobo to power it back off
vi) With the 'Drobo Unit' fully off, I reinsert all drives into the Drobo Unit, making sure they all drives are fully inserted
* you may want to remove the power cord for safe measures, to make sure Drobo is fully off
vii) Next, I power on the 'Drobo Unit', and wait it boot
viii) It powers on successfully, but I notice that there are still only 3 LED blue lights instead of 4, but in Windows 7, I'm able to access the files on each of the 2 volumes in my Drobo ... relief at last!!
* knowing this, I suspect the 4th blue LED light is off because the Dual Redundancy checkbox must have been unchecked by the issue at some point
* I check the Drobo Dashboard menu, Drobo Settings > General, and what do you know, the 'Dual Redundancy' was unchecked, so I rechecked it, and clicked 'OK' to save my change
* the lights blue lights changed from 3 to 4
ix) The array appears to need to rebuild itself, estimating 4 hours
Closing Comments
So relieved!! I can't even believe that the random (thought) removal of the drives, and reinserting them was what fixed the issue, but Boy! am I happy it did!! I felt like my heart was going to stop for a moment there when I thought all my data was lost!
* so glad I didn't have to call tech support too as I've read many bad reviews on the support provided
To Do List
1. Burn all files in my Drobo Pro to disc - JUST IN CASE!! :0)
(Please leave your questions, and comments, I'd like to hear if this helped anyone else.)
Saturday, November 23, 2013
Setting up my 2nd Drobo 5N
Note: Second Drobo 5N Device Configuration Story
* This is a continuation of my first posting. This is an update on how my 2nd Drobo 5N setup went.
Story
Even though I knew that a 'Reset' of the Drobo settings would probably make this Drobo recognize the drives, I wanted to see if I could capture the error messages that I didn't capture in the first Drobo 5N setup. Drobo behaved differently, possibly due to me already attempting to set it up previously but failing to do so. Yes, so this is actually my 2nd attempt to setup this Drobo 5N.
Here's what happened with this unit.
1. I decided to follow the quick start guide this time. I put the 2 hard drives (2 TB) into the top 2 slots as shown in the quick start guide.
2. Having already updated the Dashboard software on my computer, I connected the Network cable to the device and the other end was connected to the router. I connected the power cable, and then turned the device on.
3. Strangely, it only detected the drive in the 2nd slot down , and then it entered data protection mode, and took 1 hour to run, even though there was no data in the drives
* it's like it detected the top most drive, but couldn't recognize it, and saw the 2nd drive, and was able to install it, so it might of thought that drive 1 just died or something along those lines
Below is a screen capture of what I saw in the Dashboard. It says to add a drive to the top bay, but I had a good working drive already in that slot.
4. Next, I decided to do a full reboot of the Drobo 5N device to see if it picks up the top drive. When it finished rebooting, the lights on the unit were solid red. Here's the error messages I got next from the Dashboard:
Error Message - Drobo Dashboard
You may have removed or replaced too many hard drives from your Drobo at the same time. Re-insert the hard drives you removed. Important! When removing or replacing hard drives, make sure you remove or replace them one at a time. Never remove a drive when the drive bay indicators are blanking green and yellow.
Error Message - Error Popup Window (bottom corner)
Drobo doesn't recognize some of the drives you have installed in the data bays. They may have been previously formatted by Drobo or are from another Drobo. To troubleshoot, please consult the User's Guide or visit http://www.drobo.com/support.
* This is a continuation of my first posting. This is an update on how my 2nd Drobo 5N setup went.
Story
Even though I knew that a 'Reset' of the Drobo settings would probably make this Drobo recognize the drives, I wanted to see if I could capture the error messages that I didn't capture in the first Drobo 5N setup. Drobo behaved differently, possibly due to me already attempting to set it up previously but failing to do so. Yes, so this is actually my 2nd attempt to setup this Drobo 5N.
Here's what happened with this unit.
1. I decided to follow the quick start guide this time. I put the 2 hard drives (2 TB) into the top 2 slots as shown in the quick start guide.
2. Having already updated the Dashboard software on my computer, I connected the Network cable to the device and the other end was connected to the router. I connected the power cable, and then turned the device on.
3. Strangely, it only detected the drive in the 2nd slot down , and then it entered data protection mode, and took 1 hour to run, even though there was no data in the drives
* it's like it detected the top most drive, but couldn't recognize it, and saw the 2nd drive, and was able to install it, so it might of thought that drive 1 just died or something along those lines
Below is a screen capture of what I saw in the Dashboard. It says to add a drive to the top bay, but I had a good working drive already in that slot.
4. Next, I decided to do a full reboot of the Drobo 5N device to see if it picks up the top drive. When it finished rebooting, the lights on the unit were solid red. Here's the error messages I got next from the Dashboard:
Error Message - Drobo Dashboard
You may have removed or replaced too many hard drives from your Drobo at the same time. Re-insert the hard drives you removed. Important! When removing or replacing hard drives, make sure you remove or replace them one at a time. Never remove a drive when the drive bay indicators are blanking green and yellow.
Error Message - Error Popup Window (bottom corner)
Drobo doesn't recognize some of the drives you have installed in the data bays. They may have been previously formatted by Drobo or are from another Drobo. To troubleshoot, please consult the User's Guide or visit http://www.drobo.com/support.
5. Seeing how I could not get the exact same error messages from my first Drobo 5N setup, and seeing how Drobo 5N wasn't able to detect my hard drives even though they are good drives that should work in the device, I decided to apply my solution that I found from my first Drobo 5N configuration, i.e. Reset the device to factory defaults from the Drobo Dashboard
Solution
6. Reset the device to factory defaults from the Drobo Dashboard
* Drobo Dashboard > Tools > Drobo Reset > 'Drobo Reset'
7. When the Reset of the Drobo 5N completed, the hard drive lights were all green, and the device was ready to go!!
Hope this helps those of you out there that have encountered this error, and like me spent hours trying to solve it!
If you found this posting helpful, please leave me a comment!
Thank you for visiting! Hope you have a good day!
Wednesday, November 20, 2013
Drobo 5N - Initial Setup Issues - It doesn't recognize my Computer Hard Drives!!
Story
I bought 2 brand new Drobo 5N's recently from TigerDirect.ca for Christmas presents for my sisters. They were on sale at a good price, good for Drobos anyways. Still high, but it was within the range I was willing to pay for them. It took only 3 days to receive them, not counting the weekend. I ordered them Friday, and they came Wednesday, today.
I was so excited to open them up, and setup them up with the 2 TB hard drives that I pulled out of my unit. I had 4 of them ready to go. I didn't think it would take so long to get the unit up and working, so I started working on it at 10pm. To my surprise, I had so much problems with it that I stayed up until 12:30am on a work night! Yikes! I'm the kind of person that has to solve problems with my computer once I've encounter it, so I got stuck working on it until I fixed it around 12:00am.
Anyways, I should continue with my story. I opened up the first box, and it was nicely packaged. I took the unit out. It was smaller than expected, which was nice, since my sister's don't like the big and bulky electronics. Since having the DroboPro, I decided to not follow the instructions exactly, since it's a pretty smart unit, and it just auto-detects hard drives when they are inserted. So, here's what I did.
1. I plugged in the network cable
2. I plugged in the power (with no hard drives installed yet)
3. I started my dashboard, but it didn't see my Drobo
* forgot that I had turned off 'auto-discovery', so I turned it back on
* you can access the 'Drobo Discovery Settings' from the 'All Drobos' tab
4. After I turned it on, it found the Drobo 5N which was connected to my router
* though, it showed the Drobo 5N as a 4 Drive Bay Drobo
4. So, with the Drobo still connected, I visited their website,
http://www.drobo.com/start/drobo-5n-start.php
and downloaded the latest software version 2.5.2 for windows.
5. After it finished downloading, I ran the install without uninstalling the previous version
* it did ask me if it could have permission to shutdown, and restart the Drobo Windows Service, and Dashboard when it finishes the install. I clicked OK
6. It completed the installation successfully without issues
Next Issue: Drobo Requires Initialization
1. It reported that 'Drobo requires Initialization'
2. I didn't know what that meant, so I searched google, and found nothing... that wasn't helpful
3. Running on a hunch, I took the drives out, and put them into my StarTech.com Hard Drive dock, and found that 2 of the drives had not been initialized, and the others needed to be formatted
* I stuck one drive into the drive dock at a time, and had the 'Computer Disk Manager' open
** in windows 7, you can get to it if you click on the Windows Button > Right Click 'Computer', and Select 'Manage', then from the list on the left, under 'Storage', select 'Disk Management'
4. With this window open, when I put in the drives that required initialization, it immediately popped up a window asking if I wanted to initialize the drive
* for the first one, I didn't know if it was the correct drive, so I clicked 'no'
* I scrolled down to the drive, and where it lists the title 'Disk #', if you right click there, you can choose to initialize the drive, and then I chose MBR (i.e. Master Boot Record)
* After I initialized it, I did a quick format
* I repeated for all drives
5. I turned Drobo 5N off, then I put the drives back into the Drobo 5N unit, then after I put the drives in, I turned it back on
* I had found an article on the internet that said Barracuda drives can take up to 20 minutes to initialize (Drobo Forum), so I was patient and I waited, and waited. When it was done, all lights were solid red, and it said it didn't recognize the drives I had installed. It said I should get the latest firmware updates.
* I followed the instructions, and found out that I had the latest firmware already, so I didn't need the update, but what that appeared to mean was that my hard drives won't work in this unit, that I would have to go out to buy brand new ones - I definitely could not afford to spend anymore money on these Christmas Presents... so... as a last resort, I tried the following. See 'My Solution' below.
My Solution
I was so fed up at this point that I was willing to try anything. I was looking through the 'Tools' menu, and thought that maybe a 'Reset' of the 'Drobo' back to factory default setting might do the trick. And low and behold, it worked!!!
* I reset my unit with the hard drives installed, with the Drobo dashboard reporting that it can't recognize the drives installed
* After the reset, all lights turned green, and the unit was ready to go!!
** I was sooo happy at this point, that I had to write about it!! :0)
Man! The unit had me worried for a very long time. I thought I would have to return it. Instead of an easy 10 minute setup, I spent 2-2.5 hours debugging, trying different things with my hard drives. I even pull another one out of my DroboPro to see if it would work in the 5N before the reset, and it didn't. Now I've got to wait for my DroboPro to rebuild itself... uurrrgghhh!! It estimates 14 hours! Darn it!
Here's how the dashboard looked after the Reset completed:
Well, I guess the best thing is that I now know what to do to setup the other Drobo 5N. Start with the 'Tools' > Reset > Erase'. Hopefully that setup will go a lot more smoothly.
Drobo's Solution
I later found this on Google, but it was after I had already found the solution myself. I reviewed it, and I think it says to perform more steps than needed, probably to be safe. My solution worked with just the Reset. I didn't even have to reboot my computer. See link below:
1. http://support.drobo.com/app/answers/detail/a_id/683/kw/drive
Hope this article helps you out! If it does, let me know. It helps motivate me to write about more issues I've encountered, and solutions I've come up with. :0)
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